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Kupid AI review

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Good for

  • Photos, video and voice bundled with chat, if you're comfortable committing for a year.

Skip it if

  • Billing surprises worry you: reviewers report repeat charges, and prices are shown per week.
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Kupid AI, run by Servalot Ltd in Cyprus, is a companion web app with generated photos, short videos and voice messages. Its checkout prices Pro by the week: $12.99 weekly, or $3.43 a week on a 12-month plan, about $178 a year by our arithmetic, since the page doesn't show the total. Pro comes with 100 coins and weekly caps of 25 photos, 8 videos and 12 voice minutes. The checkout says nothing renews by itself, but the terms say you must email support to stop rebilling, and all sales are final.

A palm lit blue by a phone screen in the dark
Photo by Ratapan Anantawat on Unsplash

Its filter is stricter than the marketing suggests: messages pass its own filter plus an outside moderation service, images and video a second one, and real identifiable people and anyone under 18 are banned. One Trustpilot reviewer had a harmless scene blocked. Age is self-declared except where the law requires a check.

Two things to weigh. Trustpilot showed 3.1 out of 5 from 18 reviews, with several describing duplicate charges and refused refunds. And the privacy policy keeps your data for six years after you leave (our privacy guide compares retention). If you try it, use a card you can freeze.

The facts

Cost
The checkout page prices Pro by the week: $12.99 a week, $6.14 a week on a 3-month plan, or $3.43 a week on a 12-month plan, without showing the total charged up front (at $3.43 a week a year is about $178, our arithmetic). Pro includes 100 coins a week and weekly caps of 25 photos, 8 videos and 12 voice minutes; Ultra raises them to 75, 25 and 35. Free coins expire after 6 months. The checkout says "nothing renews by itself", but the terms say you must email support to stop rebilling, and all sales are final.[1][2][3]
What it is & who it's for
Kupid AI is a web app for chatting with AI companions. Paid plans add generated photos, short videos, voice messages and a longer chat memory (the last 30 messages on Pro, 100 on Ultra). The free tier is very limited, about 15 messages on the plans page. It publishes no user numbers.[4][2]
Filters & age checks
Kupid bans anything involving someone under 18 and sexual content showing a real, identifiable person. It says messages pass through its own filter and an independent moderation service, image and video requests through a second one, and humans review reports and flags. Users must be 18+; an independent age check happens only "where the law requires it", and the terms say Kupid isn't responsible if users lie about their age. A Trustpilot reviewer reported the filter stopping a harmless scene.[5][3][6]
Privacy & breaches
Servalot Ltd is the data controller and stores your chats as part of your content. The privacy policy keeps personal data for six years after you stop being a user. It says it doesn't sell data but may share it with service providers and advisers, and aggregated usage data with partners. It doesn't say whether chats train AI, only that data may help "develop new tools".[7]
Complaints & regulators
Trustpilot showed 3.1 out of 5 from 18 reviews (checked Nov 2026), 55% of them one-star. Several describe billing problems: repeated charges (one said seven in two hours), charges after downgrading, and refused refunds on yearly plans; others cite memory loss and slow support. We found no lawsuit or regulator action. The terms pick Maltese law and courts though the company is in Cyprus.[6][3]

Sources

  1. Kupid AI: Checkout page (checked Nov 2026) kupid.ai
  2. Kupid AI: Subscriptions page (checked Nov 2026) kupid.ai
  3. Kupid AI: Terms of Service (checked Nov 2026) kupid.ai
  4. Kupid AI: Homepage (checked Nov 2026) kupid.ai
  5. Kupid AI: Anti-Trafficking Policy (checked Nov 2026) kupid.ai
  6. Trustpilot: kupid.ai (third-party, checked Nov 2026) trustpilot.com
  7. Kupid AI: Privacy Policy (checked Nov 2026) kupid.ai

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